The first Malta VFAA-regulated blockchain project VAIOT this week signed a deal with one of the leading retail shop networks in Belgium, SupraBazar, to use its blockchain-based AI voice commerce solution within the retail e-commerce platform.
The integration, expected to be fully rolled out by Q3 2021, will begin with a Proof of Concept project of integration with the Suprabazar.be online platform. It will then be followed by a pilot implementation of SupraBazar’s branded blockchain-backed Intelligent Virtual Assistant, after which it will follow internal and end-user testing. Once the successful internal testing phase is completed, SupraBazar will begin the full launch of the program for the general public.
SupraBazar’s intention is to boost its online sales and improve the user experience with the help of the VAIOT Sales and Customer Service Assistant. This Voice Commerce solution will be personalized for the retail network and will allow its customers to make purchases using voice, in both SupraBazar’s existing digital channels and in the new intelligent mobile customer service channel.
